FAQs
Find answers to many common questions below
Product Information
- Do Jupiter instruments come with a case?
- All new Jupiter instruments come with a new Jupiter case.
- How can I get a copy of owner’s manual?
- Click here to download owner’s manual of Jupiter instruments.
- What other accessories are included with my new Jupiter instrument?
- Click Here to locate an authorized Jupiter dealer or distributor in your region to find out about additional accessories.
Where To Buy
- Can I buy directly from Jupiter?
- You can only purchase Jupiter instruments and accessories through an Authorized Jupiter Dealer.
- How can I find a retailer near me?
- Click here to locate an authorized Jupiter dealer or distributor in your region.
Warranty Information
- I had a part break, what do I do?
- You can contact us between 8 AM - 6 PM CST.
Phone: (888)627-3987
E-mail: Jupiter.USA@khsmusic.com
Artist Sponsorships
- Who is on your artist roster?
- For a complete list of Jupiter Artists, Educators, and Ensembles click here.
Still need help? Email Us.